top
Deluxe Room
RESERVATIONS
     
Arrival Date
      Nights
Are you a Sri Lankan or a resident of Sri Lanka?
Y
N
   

Terms & Conditions

Reservations and Payments

  • A 25% advance required at the time of booking. Remaining balance to be paid by cash/credit card on     departure from the Hotel.

    Room Rates
  • A 25% advance required at the time of booking. Remaining balance to be paid by cash/credit card on departure from the Hotel.
  • Child Policy
  • Infants 0 - 2yrs / Free of charge.
  • 1 Child between 3 - 12yrs sharing with parents will be billed on 50% of an adult sharing double rate.
  • 2 Children between 3 - 12yrs sharing with parents will be billed for a triple room.
  • Children above 12yrs will be billed as adults.

Example of Allocating Rooms for Children:
Neptune Hotel:
Basis - All Inclusive Date used for example: 1 night on 21.12.2006
Period Room Rate Configuration Room type Workings Rate
01.11.2006 - 20.12.2006 Single 75.00        
  Double 100.00 1 Child Single   100.00
  Triple 150.00 2 Children Single   100.00
      1 Adult Single   100.00
21.12.2006 - 10.01.2007 Single 100.00 3 Children Single + Child 100 + (150/4) 137.50
  Double 150.00 1 Adult + 1 Child Single + Child 100 + (150/4) 137.50
  Triple 200.00 1 Adult + 2 Children Double   150.00
      2 Adults Double   150.00
11.01.2007 - 30.04.2007 Single 75.00 4 Children Double   150.00
  Double 100.00 1 Adult + 3 Children Double + Child 150 + (150/4) 187.50
  Triple 150.00 2 Adults + 1 Child Double + Child 150 + (150/4) 187.50
1 Adult + 4 Children Triple   200.00
Christmas Eve (pp) Supp.   25.00 2 Adults + 2 Children Triple   200.00
New Years Eve (pp) Supp.   30.00 3 Adults Triple   200.00
3 Adults + 1 Child Not Allowed
3 Adults + 2 Children Not Allowed
*The above calculations have been done for the 21.12.2006. 
*Christmas Eve and New Years Eve supplements are 50% for children.


LEGAL TERM
Web Site User Agreement

  • This Web Site is owned and operated by AITKEN SPENCE HOTEL MANAGEMENTS (PRIVATE) LIMITED, a     company duly incorporated under the company laws of Sri Lanka, having its registered office at No.     305, Vauxhall Street, Colombo 2, in the Democratic Socialist Republic of Sri Lanka (hereinafter, as and     when the context so requires, called and referred to as “AITKEN SPENCE HOTELS”).

By accessing and using this Web Site, you agree to be bound by the terms and conditions of use, set     out herein below. , The attached terms of online reservations will apply, when you make your     reservations online and shall form part and parcel of this Agreement. The Principals of Data Protection     of AITKEN SPENCE HOTELS is also annexed hereto for your reference.

Terms and Conditions of Use
Acceptable Use

  • You may use this Web Site in accordance with these terms and conditions for lawful and proper     purposes complying with all applicable laws, regulations and codes of practice in Sri Lanka or other     jurisdictions from which you are accessing the Web Site.
    In particular you agree you will not
  • Post, transmit or disseminate any information via this Web Site which is or may be harmful, obscene or     otherwise illegal,
  • Use this Web Site in a manner which causes or may cause infringement of the rights of another.
  • Use any software, routine, procedure or device to interfere or attempt to interfere with the operation     or functionality of this Web Site including but not limited to making available corrupt data, viruses via     whatever means or interfere with its availability to others.
  • Deface, alter or interfere with the look and feel of this Web Site or underlying software code.
  • Take any action that imposes an unreasonable or disproportionately large load on the Web Site or     related infrastructure.
  • Obtain or attempt to obtain unauthorized access by whatsoever means to any of our networks.

Where Aitken Spence Hotels believe in its absolute discretion that you are in breach of any of these terms and conditions, without prejudice to any of our rights at law or otherwise, we reserve the right to deny you access to this Web Site.

Copyright and Restrictions on Use
All trade marks, service marks, copyright, database rights, and other intellectual property rights in materials on this Web Site as well as the organization and layout of this Web Site together with the underlying software belong to Aitken Spence Hotels or its licensors. The trade mark, service mark and logos of Aitken Spence Hotels and its licensors must not be used, modified or adapted in any way without the prior written authorization. The material on this Web Site and the underlying software codes may not be copied, modified, altered, published, broadcast, distributed, linked to another WebSite, sold or transferred whole or in part without an express written permission. However, the information contained here may be downloaded, printed or copied for your personal non-commercial use.

Disclaimer, Limitation of Liability and Indemnity

  • This Web Site has been compiled in good faith by Aitken Spence Hotels. No representation is made or     warranty given, either express or implied as to the completeness or accuracy of the information that it     contains, that it will be uninterrupted or error free or that any information is free of bugs, viruses,     worms, trojan horses or other harmful components.
  • To the maximum extent permitted by law, Aitken Spence Hotels disclaims all implied warranties with     regard to information, products, services and material provided through this Web Site. All such     information, products, services and materials are provided “as is” and “as available” without warranty     of any kind.
  • This Web Site may contain links to Web Sites operated by third parties. Such links are provided for     your reference only and your use of these sites may be subject to terms and conditions posted on     them. Aitken Spence Hotels’ inclusion of links to other Web Sites does not imply any endorsement of     the material on such Web Sites and Aitken Spence Hotels accepts no liability for their contents.
  • By accessing this Web Site you agree that Aitken Spence Hotels will not be liable for any direct,     indirect or consequential loss or damages of any nature arising from the use of this Web Site, including     information and material contained in it, from your access of other material on the internet via web     links from this Web Site, delay or inability to use this Web Site or the availability and utility of the     products and services.
  • You further agree to indemnify, hold Aitken Spence Hotels harmless from and covenant not to sue     Aitken Spence Hotels for any claims based on using this Web Site.

    Modification of Terms
  • Aitken Spence Hotels may make improvements and/or changes in the products, services and prices     described in this Web Site at anytime without notice. Changes are periodically made to the Web Site.     Aitken Spence Hotels may amend these terms by posting the amended terms on this Web Site.     Continued use of this Web Site following such changes shall constitute your acceptance of such     changes.


Age and Responsibility

  • You represent you are of sufficient legal age to use this Web Site and you possess the legal right and ability to enter into this Agreement and use this site in accordance with all of the applicable terms and  conditions and create binding legal obligations for any liability you may incur as a result of the use of this Web Site under your name or account including, without limitation, all use of your account by others including minors living with you.


Privacy Policy

  • Aitken Spence Hotels is using a secured Web Site for transaction of personal data communicated. We do not capture personal information without your knowledge or your permission. You will only be asked to provide personal information when you are taking advantage of this site’s interactive products and services.

Feedback

  • Aitken Spence Hotels is free to use, reproduce, disclose and or distribute the information, ideas,     know-how in your feedback to others without limitation and for any purpose whatsoever.

Other Terms

  • This Agreement constitutes the entire terms governing your access to dealings with and use of this Web Site. Separate arrangements may attach to products or services you obtain, purchase or use from the site. You can find details of these terms under those particular products or services, or from the service providers.

Governing Law

  • The laws of the Democratic Socialist Republic of Sri Lanka govern the use of this Web Site and you irrevocably submit to the non exclusive jurisdiction of the courts of Sri Lanka. Aitken Spence Hotels reserves the right to bring proceedings against you in the country of your residence.

The principles of data protection

The Aitken Spence Hotels takes the protection of your privacy and your personal data very seriously. We would therefore like to explain what data we collect, what we use it for and how we protect your data. These data protection principles do not apply to Websites that may be accessed by clicking on hyperlinks on main web pages.

General information on data protection and the purpose of data storage
What data do we collect?

  • Reserving
    Whenever you make a hotel reservation using Aitken Spence Hotels Web Site, we collect the data that     we require to make the reservation, particularly your name, telephone number and e-mail address     ("contact details"), as well as your arrival and departure dates, the name of the hotel and the type of     room reserved ("reservation details").

Contact

  • General questions may be addressed to us using the Contact field. In order to be able to process your     enquiries, we collect your contact details. This data is deleted again once the enquiry has been dealt     with.

Who gets my data?

  • Whenever you make a reservation using Aitken Spence Hotels Web Site, your reservation details are     passed onto your chosen hotel to enable the reservation to be made. Apart from this, your data is not     passed on to any third parties. Under no circumstances will Aitken Spence Hotels Web Site sell or lend     out your contact details. In exceptional circumstances, legal regulations, judicial or official orders may     require us to hand data over to the relevant authority or court. However, this is only undertaken within     the framework of our legal obligations.

    Information on data protection

How safe is it to transfer data to Aitken Spence Hotels Web Site?

  • All data you provide to Aitken Spence Hotels Web Site is encoded and transmitted using the SSL (Secure Sockets Layer) protocol. This is a tried-and-tested system used by browsers the world over to  encrypt data automatically before transmitting it to the intended recipient.

How secure is my data on the Aitken Spence Hotels Web Site database?

We apply Aitken Spence Hotels Web Site's strict safety standards for our database and Internet server     in order to provide effective protection against loss, misuse, divulgence, alteration and deletion of and unauthorized access to your data.

Cookies

What are cookies?

  • Cookies are small pieces of information that your browser stores on your computer's hard disk. They     simplify reservation by automatically calling up frequently used data on sites you have already visited.     You can set your computer to not store any cookies on your computer. However, this may prevent you     using some of the functions we offer. The basic "search-and-reserve" functions can also be used     without cookies.

Questions
You may ask to see your stored personal data at any time. You also have the right to correct, delete or (in the case of incorrect data) bar such data. Contact details should be amended under Aitken Spence  Hotels Web Site. However, contractual and/or legal regulations, particularly those relating to accounting and payment, may prevent certain data from being deleted.

Online Reservations

General Terms & Conditions
Scope: Aitken Spence Hotels Online

  • These General Terms & Conditions apply to reservations made personally using the worldwide Aitken     Spence Hotels Web Site hotel reservation system. Up to five rooms may be reserved online.     Reservations of more than five rooms may be made by sending a request to our reservations     department. Reservations are binding, once the details have been confirmed.

 

Copyright Aitken Spence Hotel Managements (Private) Limited. All rights reserved.Site by 3CS